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Change/ Forgot Password

General Questions

Change/ Forgot Password

Follow the steps below on how to change/update your password:

Last updated on 03 Nov, 2023

  • Click the Forgot Password link located on the same page that you would log in to.

  • You will then be prompted to enter your email address associated with the account.

  • Enter the security code sent to your recovery number.

  • After submitting the code, you will receive a link via email to reset your password.

Please note that the security code will only be delivered to the US or Canada. However, the main account holder can email help@wiseagent.com with the password they want to update. 

Feel free to contact our 24/7 support team for assistance.

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