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Create a Lead Pipeline

Contact Management

Create a Lead Pipeline

Organize and automate your lead management process.

Last updated on 10 Feb, 2026

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Step 1: Access Lead Pipeline

Go to Contacts and click on Lead Pipeline to access your lead pipeline.

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Step 2: Create First Pipeline

Click the button to create your first pipeline. A graphic representation of the lead pipeline flow will be displayed.

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Step 3: Modify Pipeline Settings

A pop-out will appear allowing you to change the pipeline name and select statuses that match your lead flow.

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Step 4: Adjust Statuses

Click on Add Status to add or remove statuses that fit your workflow.

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Step 5: Remove Statuses

Alternatively, you may remove a status by clicking on the X next to it.

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Step 6: Change Status Order

Drag the statuses by the dots to rearrange them according to your workflow.

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Step 7: Save Pipeline

Click Save Settings to finalize your pipeline configuration.

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Step 8: Set Up Automations

Click on Settings and then Automations to configure automations and alerts.

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Step 9: Create Team Alerts

Set a team alert to notify team members by email or text when leads go unclaimed.

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Step 10: Save Team Alerts

After selecting alert options, click Save to set the team alerts.

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Step 11: Assign Drip Campaign

Add a drip campaign when a prospect changes status from new to appointment set.

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Step 12: Save Drip Campaign

Click Save after selecting the drip campaign to confirm your choice.

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Step 13: Create New Pipeline

To create another pipeline, click the green plus sign and start the process again.

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